Shipping & Delivery Policy
Free Shipping
Enjoy complimentary shipping on all orders over $50! Our free shipping service is available across the contiguous United States, ensuring that your Aromasong products arrive safely at your door without additional costs.
Standard Shipping
- United States: Standard shipping takes 3-5 business days. A flat rate of $5.99 applies to orders under $50.
Expedited Shipping
Need your products faster? Choose our expedited shipping option for delivery within 2 business days. The following rates apply:
- United States: $14.99
International Shipping
Currently, we offer shipping to select international destinations. Rates and delivery times vary based on location. Please check at checkout for specific details or contact our customer service team.
Tracking Your Order
Once your order is placed, you’ll receive a confirmation email with your order summary. As soon as your order ships, we’ll send you a shipment notification email with a tracking number. Use this number to keep tabs on your package’s journey via our website.
Delivery Information
- Delivery Times: All delivery times are estimates and commence from the date of shipping, rather than the date of order.
- Address Accuracy: Ensure your address is correct and complete when placing an order. Aromasong cannot be responsible for delays or lost orders due to incorrect or incomplete addresses.
- Receiving Your Order: If you are not at home to receive your order, the carrier will leave a notice card with instructions on how to retrieve it.
Packaging
All our products are securely packaged to ensure they arrive in perfect condition. We are committed to environmentally friendly practices, including recyclable and biodegradable materials.
Customer Service
Have questions? Our customer service team is here to help! Contact us at support@aromasong.com for assistance with any aspect of your order.